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Shipping We ship all orders through USPS. Shipping Times We ship Monday through Friday 8am to 4pm PST. Orders placed business days after 12:00 PM or on the weekend will be processed on the next business day. When an item on your order has been released for shipment, a shipping confirmation email will be sent with the carrier and shipment information. We make an effort to ship your order as soon as it is received. Depending on the size of the order, please allow 1 week for delivery. Contact us for rush orders and/or special circumstances. Return Policy Our Happy Child Productions would like our customers to be completely satisfied with the goods they have purchased from us. If you are not completely satisfied with your purchase, you may return it to us within 14 days from receipt of the goods for a prompt exchange or refund.
  • Shipping costs are incurred at your risk and are not refundable.
  • You are responsible for return shipping costs.
  • All returns must be accompanied by the original receipt which was given to you along with the original packaging.
  • There will be no refund on items returned that are not in saleable condition.
  • If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
How do I return an item? Whatever the reason, you may return your purchase for exchange or refund to the following address. Please include a copy of the original receipt that was emailed to you.

Our Happy Child Productions
1595 Emeric Avenue
Simi Valley, CA 93065  

If you have any questions or concerns, please contact us at info@thewheelsonthebus.com

parents choice silver honor iParenting Media Award Winner  Dove Family Approved best vacation childrens product The National Parenting Center Kids First! All-Star Creative Child Seal of Excellence award